If you encounter any issues while executing a transaction on other third-party decentralized exchanges (DEXs) or wallets, we recommend reaching out directly to their support team. They are better equipped to assist you with any platform-specific problems.
On the other hand, there are many common reasons for transaction failures:
Insufficient balance of native token to cover gas fee
All transactions on the Solana network require a small amount of SOL (Solana’s native token) as a transaction fee. You can read more about transaction fees here: Transaction Fees.
To prevent transactions from failing due to the lack of funds, we recommend maintaining a minimum SOL balance in your wallet at all times.
Network congestion
Occasionally, network congestion can lead to transaction failures. Unfortunately, this is beyond our control. If you encounter such issues, consider waiting for a brief period and then attempting the transaction again later.
Slippage tolerance exceeded
Slippage is the difference between your expected price of an order and the price when the order actually executes. When you execute an order or a swap, if that price differs by more than the slippage percentage from the presented price, the swap will fail to prevent you from losing the value.
You can retry the transaction after some time, or adjust the slippage.
Other reasons
There are more reasons why your transaction fails. You can check it out by visiting Solscan.io, pasting the transaction hash in the search bar, and checking your transaction’s result.
An example of the underlying issue is indicated in red under the “Result” line (which can be seen in the following screenshot).
